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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Max Cassidy

September 8, 2025

1  out of  5
rating by Max Cassidy
"Will deny you coverage after paying for years"
We responded:
"Max Cassidy, I sorry to read about your bad experience. We searched your name in our office and could not find a profile/name that matched anything. Please call us at 713-868-7263 so we can try to locate your profile and assist in any way possible or find your Agent Office."
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Alonso González

August 29, 2025

5  out of  5
rating by Alonso González
"Really great customer service, helped me get the best rates in the market with excellent support"
We responded:
"Alonso, thank you for taking the time to leave your feedback. We enjoy giving the professional support in the market. Thank you again!"
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Rebecca M

August 28, 2025

5  out of  5
rating by Rebecca M
"Knowledgeable and attentive staff. I never felt pushed into getting a policy i didnt need or one that was over sized. I appreciate how Knowledgeable and candid Jeffrey E. was. He was prompt and attentive and effectively on call for my car buying journey. He helped make everything a smooth easy process."
We responded:
"Rebecca, thank you for taking the time to leave a review of your experience. Happy to read we could provide customize insurance that precisely fit your needs. Thank you again for the review!"
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Tony B

August 28, 2025

5  out of  5
rating by Tony B
"I just completed the transfer of my home and auto insurance to State Farm via Taylor Anonson. He proved to be a very knowledgeable and professional agent. Thanks Taylor for providing a smooth transfer of my insurance needs to State Farm"
We responded:
"Tony, thank you for taking the time to leave feedback of your experience as you start your policies with State Farm. Glad we could make the process smooth and professional. Thanks again!"
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Shawn Harvey

August 22, 2025

5  out of  5
rating by Shawn Harvey
"Very detailed and personable staff!"
We responded:
"Shawn, thank you for taking the time to leave a review! Happy to be of service."
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Sara Hernandez

August 21, 2025

5  out of  5
rating by Sara Hernandez
"Neidy was so proactive and diligent in ensuring my issue was resolved! Thank you"
We responded:
"Sara, thank you so much for the great feedback and taking the time to leave a review!"
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EE Norgan

August 21, 2025

5  out of  5
rating by EE Norgan
"Aaron was extremely informative and resourceful as we navigated a policy change. He was very collaborative and, most importantly, patient. This is certainly the concierge service every family deserves. Such a professional!"
We responded:
"EE Norgan, thank you so much to taking the time to leave the Greta feedback!! Happy we could deliver quality work to you!"
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genove brewer

August 13, 2025

5  out of  5
rating by genove brewer
"Denise LaGarde is amazing! Sweet personality. She gets the job done and responds promptly. Ask for Denise. You won’t regret it."
We responded:
"Thank you Genove for the great review! Happy to be of service!"
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Shayan Ali Bhatti

August 11, 2025

1  out of  5
rating by Shayan Ali Bhatti
"It has been a whole week that i have been reaching you out via multiple emails and called your office too that i dont want to renew my auto insurance and yet i got charged for renewal. There is no option on app to cancel the insurance either. Last week i was told by your office rep that someone will reach out and yet no one did. I want my refund as i am not continuing with State Farm. Extremely frustrated by the whole experience dealing with this."
We responded:
"Shayan, sorry to read about the frustration on this request and we are sad to see you leave State Farm. Your cancellation requests were submitted on the date requested and an email was sent in the previous week to confirm for your records. The request is in process with Underwriting and you will be refund for days paid and not used. Our service team is tracking the request to make sure it is processed as submitted. We will be in touch to keep the process moving as smooth as possible for you. "
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Thomas Baker

July 31, 2025

5  out of  5
rating by Thomas Baker
"Jeff was outstandingly helpful and a pleasure to work with! :-)"
We responded:
"Thomas, thank you for taking the time to leave a review! Happy we could be of service to you!"
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jack nguyen

July 31, 2025

5  out of  5
rating by jack nguyen
"This was by far my best experience shopping for auto insurance. The team made sure everything was explained clearly and thoroughly. Even when I ran into issues with my online quote, they were extremely patient and worked with me to resolve everything and find a price that fit my budget. Great service and a smooth process from start to finish! On top of that, they were down-to-earth and genuinely funny—it made the whole experience even better."
We responded:
"Jack, thank you so much for sending the feedback! Extremely happy we could make the experience professional and enjoyable. Thank you for allowing us to earn your business and we look forward to continue advising you in the Insurance and Financial Service arena."
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Rafique Lakhani

July 21, 2025

5  out of  5
rating by Rafique Lakhani
"We are in contruction business this insurance company takes care of insurance needs for our projects. We do home and auto insurance with them and also commercial insurance We find them very helpful and their quote ate are lower reasonable and competitive. Overall excellent service Nice to work with as always prompt response to our needs"
We responded:
"Rafique, thank you for taking the time to leave feedback of your running experience with our office! Happy we can be of service to you and your business! Thank you again."
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B F

July 19, 2025

5  out of  5
rating by B F
"Lexi worked diligently to get my home and auto coverage put in place on a short timetable, with acceptable coverages and premiums."
We responded:
"Thank you taking time to leave feedback of you experience with our office! Glad we could put together some punctual work for you."
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Deisy L Cardoso Grimon

July 18, 2025

5  out of  5
rating by Deisy L Cardoso Grimon
"Mis agradecimientos al señor Danilo de la compañía State Farm, muy amable y profesional con la labor que realiza, encantada con su atención 💯."
We responded:
"Deisy, estamos muy agradecidos que se ha tomado el tiempo para dejarnos este comentario. Cualquier cosa adicional que necesite estamos para servirle."
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George C

July 11, 2025

5  out of  5
rating by George C
"I’m researching new roofing options and had several questions as to what type of roofs qualified for a discount, how much was the discount, did the discount expire and once I selected the type of roofing material, did the manufacturer affect the discount. I spoke with Aaron Pullum who was knowledgeable and very patient answering my questions. After our conversation, he followed up with an email and supporting documentation. Thank you Aaron for taking the time to answer all my questions. George Cunningham"
We responded:
"George, thank you for taking the time to leave feedback of your experience with our office! We really appreciate the words happy we could be at your service! Thank you again."
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Amy Cormier

July 11, 2025

5  out of  5
rating by Amy Cormier
"Danny was helpful with me returning to State Farm. He is kind and professional and he let me know of discounts that I qualify for. Thanks Danny!"
We responded:
"Any, thank you for leaving a review of your experience with our office! Happy to be at your service."
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William Archer

July 10, 2025

5  out of  5
rating by William Archer
"Taylor was courteous, knowledgeable and responsive to my inquiries. He provided options with pricing updates/changes to allow me to secure reasonable home and auto insurance policies. Thanks very much!"
We responded:
"William, thank you for leaving the detailed feedback of your experience! Happy we could earn your business and thank you again for taking the time! "
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Shawn Lugo

July 10, 2025

5  out of  5
rating by Shawn Lugo
"Chase was wonderful working with me. He helped me to understand my policy. He made sure that everything was sent to me thoroughly. I really appreciated him. He he got me to where I could afford it and I think you very much for him."
We responded:
"Shawn, thank you for taking the time to leave a review! Happy to be at your service."
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Kimberly Cuevas

July 9, 2025

5  out of  5
rating by Kimberly Cuevas
"Taylor is a great guy to work with and put together the best plan for our insurance needs. As a Realtor, I highly recommend!"
We responded:
"Kimberly, really means a lot to read your positive experience! Glad we could customize a plan to fit your needs. Thank you again! "
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Sara Valdes

July 2, 2025

5  out of  5
rating by Sara Valdes
"Happy to be back with State Farm! Jeff was awesome to help me get low rates on car insurance and added a Health Sup plan. Super easy to work with Jeff. I would highly recommend State Farm and Jeff!! World class white glove service!! 💯"
We responded:
"Thank you for taking the time to leave a great review of your experience! Happy we could earn your business."
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Jean Stewart

June 27, 2025

5  out of  5
rating by Jean Stewart
"Jeff was extremely helpful and answered all my questions and concerns very quickly and with knowledge of his products"
We responded:
"Jean, thank you for taking the time to leave feedback of your experience. Happy we could help!"
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Omran Saifi

June 25, 2025

5  out of  5
rating by Omran Saifi
"Really pleased with my experience. Aaron was very helpful and patient. He helped me get my renters insurance in advance. I was impressed that he scheduled everything in advance and processed my application at the appropriate time. Also very happy with the communication (phone and email - very helpful and informative)."
We responded:
"Omran, thank you for taking the time to leave feedback of your experience with our office! Happy we are starting off on the right foot with State Farm. Thanks again!"
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Mary Katherine Jones

June 19, 2025

5  out of  5
rating by Mary Katherine Jones
"I can honestly say that my experience working with Danny Lopez @ Chase LaGarde - State Farm Insurance has been great! He deserves more than 5 stars for his professionalism and desire to provide excellent service for the customer! In less than 24 hours from my first call, Danny prepared rate quotes for my insurance needs and scheduled an appointment to meet and review. His attention to detail is excellent. Highly recommend Danny Lopez @ Chase LaGarde - State Farm Insurance!"
We responded:
"Mary, thank you so much for taking the time to leave feedback of your experience. We really appreciate the kind words and the trust to allow us to earn your business. "
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Nikita Salcedo

June 18, 2025

5  out of  5
rating by Nikita Salcedo
"Just wow. Jeff Escobar. Jeff was outstanding! He went above and beyond with a level of service and patience that one just doesn't see in 2025. He answered every question I had, broke down details, and catered to my needs vs trying to convince me to spend money I don't have. I'm grateful and appreciative of the level of care and finesse Jeff puts into what he does. Hands down, the best agent experience I've ever had. I finally have peace of mind after such overwhelmingly bad experiences with other companies' agents lately. Thank you Jeff!"
We responded:
"Nikita, thank you so much for taking the time to leave a detailed review of your experience with our office! We are grateful for the opportunity to have earned your business and look forward to insuring what matters most. Protect then Invest! "
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Cameron Donaldson

June 16, 2025

5  out of  5
rating by Cameron Donaldson
"Danny gave prompt and helpful service, explained everything to me throughout the process and did a wonderful job helping me balance payments and coverage options."
We responded:
"Cameron, thank you so much for leaving the feedback! Happy we could earn your business. "